Love Carpet Cleaning: Modern Slavery Statement

Love Carpet Cleaning publishes this Modern Slavery Statement to set out our unwavering commitment to prevent modern slavery and human trafficking in our operations and supply chain. This anti-slavery statement describes the policies, procedures and controls we have adopted to ensure that forced labour, child labour, debt bondage and other forms of exploitation are not part of our business or supplier relationships. We take a proactive stance and treat modern slavery as a core business risk.

We operate a zero-tolerance policy towards any form of exploitation. Our zero-tolerance approach is embedded in employment contracts, supplier agreements and staff training. All employees, contractors and partners are expected to act in accordance with our modern slavery policy. Any breach is regarded as a serious disciplinary matter and will be addressed immediately through internal procedures or legal action where appropriate.

This modern slavery declaration extends across all parts of our organisation, including domestic cleaning teams, vehicle operations, procurement and third-party service providers. We maintain clear procurement standards, require contractual assurances from suppliers and expect transparency about labour practices. Our slavery and human trafficking statement applies to every tier of our supply chain and to any entity performing services for or on behalf of Love Carpet Cleaning.

We conduct rigorous due diligence on suppliers and business partners before onboarding and on an ongoing basis. Our supplier audits focus on working conditions, recruitment practices, wage compliance and the prevention of coercion. Where risk is identified, we implement corrective action plans and escalate serious concerns. We require suppliers to provide documentary evidence and allow spot checks where permissible.

To support these checks we operate a structured audit program that includes:

• Pre-contract screening and risk assessment of potential suppliers
• Periodic on-site and remote audits for high-risk vendors
• Verification of employment records and wage payments
• Remediation plans with defined timelines for corrective action

Our procurement team collaborates closely with operations to prioritise audits based on risk factors such as geography, subcontracting practices and labour intensity. Supplier audits are recorded, tracked and reviewed by senior management to ensure transparency and accountability throughout the supply chain.

We promote a culture of openness where concerns about modern slavery can be reported safely and confidentially. Multiple reporting channels are available to staff and third parties, including anonymous reporting mechanisms. If an employee, supplier or member of the public suspects exploitation, they are encouraged to report via these channels, which are managed by trained compliance personnel who ensure prompt investigation.

Reports are taken seriously and investigated thoroughly; anyone raising a concern in good faith will be protected from retaliation. When allegations indicate criminal conduct, we will cooperate with law enforcement and other relevant authorities. Our approach balances immediate protective steps for potential victims with evidence preservation for formal action.

We commit to learning from every report and enhancing our policies and procedures. Outcomes from investigations inform training, supplier management and contract terms to reduce future risk.